HAM Agency free tool: Printable checklist
Automation audit checklist
Find the first process worth automating, check your data and legal basics, design the human in the loop, and measure whether it worked. For small businesses and teams.
Use your browser's print command to print it or save it as a PDF.
What it is
A printable audit that shows you where automation and AI will save real time in your business, and what has to be true before you switch anything on.
Who it's for
Owners and managers of small businesses and teams who know they are drowning in admin but do not know where to start.
What's inside
A process inventory, a scoring grid, data and legal checks, a human in the loop design sheet, a 30-day pilot plan and a results sheet.
Part 1: Process inventory
List every repetitive task. Be honest about the time.
| Process | Owner | Runs per week | Minutes per run | Hours per week | Mistakes per month |
|---|---|---|---|---|---|
Hours per week = runs per week x minutes per run / 60.
Part 2: Score each process
Score each from 1 to 3. Start with the highest total.
| Test | 1 | 2 | 3 |
|---|---|---|---|
| How often | Monthly or less | Weekly | Daily or more |
| Time per run | Under 5 minutes | 5 to 20 minutes | Over 20 minutes |
| Rules | Judgement every time | Mostly rules, some judgement | Clear rules |
| Data | Scattered or on paper | Digital but messy | In one place, consistent |
| Cost of a mistake | High, hard to spot | Medium | Low, easy to catch |
| Measurable | Nobody knows the time or volume | Rough idea | Tracked already |
Part 3: Data readiness
- The data the process uses is in one place
- It is in a consistent format
- Someone owns keeping it accurate
- You know which tools hold it and who has access
- Personal data is identified, and you know why you hold it
Part 4: Legal and security basics
- ICO data protection fee paid, or the exemption you rely on written down
- Privacy notice covers the new processing, including anything automated
- Data processing agreement in place with every tool that handles personal data
- Marketing messages by email or text only go with consent or under the soft opt-in, with an opt-out every time
- No solely automated decisions with legal or similarly significant effects on people without safeguards: information, the right to make representations, human intervention and the right to contest
- Two-factor sign-in on every tool the automation touches
- Only the access the automation needs, and nothing more
Part 5: Design the human in the loop
| Question | Your answer |
|---|---|
| Who owns this process? | |
| What may the automation do on its own? | |
| What always goes to a person? | |
| What triggers a hand-off (value, risk, low confidence, a complaint)? | |
| How does a customer reach a person? | |
| Where is every action logged? | |
| Who checks a sample, and how often? | |
| Who can switch it off? |
Part 6: The 30-day pilot
- Week 1: map the process step by step and record the baseline: time, volume, mistakes
- Week 1: clean the data it depends on
- Week 2: build it, with a human approval step on anything customer-facing
- Week 2: test on real, low-risk cases
- Week 3: run it alongside the old way and compare
- Week 4: measure against the baseline
- Week 4: decide to keep, fix or switch off
Part 7: Results sheet
| Measure | Before | After 30 days |
|---|---|---|
| Hours per week | ||
| Mistakes per month | ||
| Time from request to done | ||
| Hand-offs to a person | ||
| Customer complaints |
Part 8: Decide
- Keep: it saves time, mistakes are down, and the owner trusts it
- Fix: the idea works but the build or the data needs work
- Switch off: it costs more attention than it saves
- Write down what you learned before you start the next one
Licence
Free to use and adapt. Commercial use allowed. Do not resell it as your own. Please credit HAM Agency (ham.agency). This checklist is general information, not legal advice.
Ham Agency Ltd. ham.agency. Last reviewed 11 September 2026.